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Telecommunications Digital Voice, Broadcast Video, Advanced Data & Technology
Chief Executive Officer - Executive Director Iowa, USA based search FMS OIC New York reporting to Executive Search Committee in Iowa
Client A government / private industry hybrid with some of the most advanced fiber facilitates and infrastructure in the United States. These facilities service Consumer, Business, Government, DoD, Academic, Law Enforcement, Public Broadcasting, Research and Medical communities with High-End Digital Voice, Video and Data services. These hardened facilities are located on a Federal Reservation within a Secure Military Facility
Search Chief Executive Officer – Executive Director
Client Situation An executive search committee was formed consisting of representation from each primary constituency to identify an executive search firm to conduct the national search to identify a new CEO/ED.
Executive Search Committee Member Industry and Sector inclusion
- Television Broadcasting
- Telecommunications
- Department of Defense
- Education
- Government – Legislative
- Government – Information Technology
- Medical Services and Technology
The executive search committee (ESC) identified Filcro Media Staffing (FMS) and Tony Filson (TF) functioning as Officer in Charge of Search after conducting their own national identification efforts to identify the ideal executive.
FMS was retained
FMS Officer in Charge of Search TF was flown to the client company, met with the ESC and commenced with search by first reestablishing a consensus of the committee based on Filcro Media Staffing’s experience with similar searches and desired skill sets.
FMS was provided a tour of all technical and operational facilities to evaluate all hard and soft assets as they relate(d) to the skills required of the new ED. This tour was invaluable in garnering an understanding of a unique culture comprised of Government, Business and Civilian Interests.
The diversity of the constituency on the executive search committee caused an unusually abundant skill-set and multiple industry experience requirement document, to be initially drawn. It was necessary for FMS to establish a hierarchy of desired skill sets and industry experience to proceed with universe compilation and tiering. FMS reported to an ESC consisting of seven (7) executives participating remotely by video conference at times. SEIT offered many advantages during internal consensus building.
FMS was fortunate to have such vocal, articulate and free flowing input from the ESC. The establishment of the new document used for universe compilation was accomplished immediately.
Due to “political” and “proposed legislative” issues the search offered many challenges. An executive had to be identified that could function within an organization that could possibly experience fundamental “core” changes in a brief period of time.
Some of the challenges facing the new Executive Director (ED)
- Change Management
- Resource Allocation
- Customer Service
- Adaptation of Technology to Client Needs
- Legislative Awareness and Formulation
- Financial Management and Budget Controls
- Vender Partnerships - Relationships
- Human Resource Concerns
Solution FMS proceeded to Identify the "best in industry" chief operational executives and CEO’s with a proven record of success in dealing with corporate and technical ecology with documented effective modality being of primary concern in sophisticated broadcasting, military, distribution and telecommunication environments.
An executive capable of focusing on cohesive management team development that could be responsive to a diverse customer base was essential. The constituency had to witness immediately, traits that would facilitate efficacy in areas of this “prior concern”.
With an unusual need for “network client” competency assurances at the onset, tactical, strategic and technological acumen was required to compliment effective mentoring skills.
As the ESC was torn equally to the new executive being from the private or government/public sectors, we needed an executive with proven experience functioning within both worlds from a service perspective.
Successful candidate identified An executive director of a next-generation network services provider offering a comprehensive portfolio of network and broadband media services to companies and government concerns whose businesses require intensive amounts of bandwidth. This executive serviced Regional Bell Operating Companies, Interexchange Carriers, international carriers, wireless companies, cable service providers, and major Internet service providers and media content owners. This executive was also familiar with hardened facility requirements that are inherent to the environment and functionality of these unique facilities.
The executive was ambitious and an accomplished manager with the proven ability to identify areas of strength and weakness in hard and soft assets. He improved bottom line results in every environment he managed directly or on a dotted-line. He was pro-active and detail oriented with a hands-on team management style focused on the big picture and developing strategies to achieve objectives, yet he had the sensitivities to successfully manage the unique constituency issues of the organization. His experience in P&L and cost center management, business development in a corporate environment, market strategy, product development, operations, turnarounds and call center operations were quite distinct from that of other candidates.
The cultural fit was proper from functional, technical, business and personal perspectives relevant to the present and proposed core changes of the network itself. His capacity to transition the environment and culture from a predominantly “military feel and culture” to that of private industry was apparent also.
The executive had implemented market based pricing approaches that in the past, improved average revenue per operating unit by 30%.
The executive experienced a smooth and speedy relocation and is performing exceptionally well.
We found the executive to be an exceptional business person, fine gentlemen and a respected member of the community.
Senate confirmation was required and received for this CEO / Executive Director.
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